FAQ - Morgan Limousine

1. What Types of Vehicles Do You Offer?

Morgan Limousine provides a diverse fleet of luxury vehicles to accommodate all transportation needs. Our selection includes:

Luxury Sedans
Luxury SUVs
Sprinter Vans
Stretch Limousines
Mini-Buses

Whether you're traveling for business, a special occasion, or a group event, we have the perfect vehicle to ensure a comfortable and stylish experience.

2. Do You Offer Meet & Greet Services?

Yes! We provide Meet & Greet services at both Dallas/Fort Worth International Airport (DFW) and Dallas Love Field Airport (DAL) at different rates. This premium service includes:

A chauffeur greets you at baggage claim with a personalized name sign.
For international flights, the chauffeur will meet you just outside the customs exit.

This service ensures a seamless and stress-free airport pickup experience.

3. How Do I Make a Reservation?

You can book your luxury transportation through any of the following methods:

4. Where Do I Meet My Driver at the Airport?

DFW Airport: Your chauffeur will meet you at the pre-arranged limousine pickup area located outside on the second floor. Since DFW has five terminals, your driver will monitor your arrival gate and meet you at the closest location possible.

Important: Due to limited parking availability, your driver may need to circle the area. If you cannot locate your chauffeur, please contact our office for assistance.
DAL Airport: Pre-arranged limousine pickups take place in the lower roadway ground transportation designated area. If the limo pickup spots are full, your driver may wait in the designated holding area and will contact you with instructions.
Important: Chauffeurs are not permitted to pick up or drop off passengers at taxi or shuttle stands. If you have trouble locating your driver, please call our office.

5. What Amenities Are Included in Your Vehicles?

Our Dallas limousine rentals come fully stocked with:

Complimentary ice, bottled water, glassware, champagne flutes, and napkins
Entertainment panels for music and lighting control
AUX/USB compatibility (Please bring your own cable to connect your device)

6. What is the Standard Gratuity for Chauffeurs?

The industry standard for gratuity is 15% to 20%, though tipping is at your discretion. If you receive exceptional service, we encourage tipping at least 15% of your total reservation as a token of appreciation for your chauffeur.

7. What Are Your Hours of Operation?

Morgan Limousine operates 24/7 for your convenience. Whether you need a ride early in the morning or late at night, we are always available to assist you.

8. Do You Provide Wheelchair-accessible Vehicles?

Yes, we offer wheelchair-accessible vehicles upon request. Please inform us in advance so we can ensure the proper accommodations for your trip.

9. Are Your Chauffeurs Drug-tested and Background-checked?

Absolutely. All of our chauffeurs undergo:

Pre-employment drug testing
Random drug testing throughout their employment
Annual motor vehicle record checks

We enforce a strict zero-tolerance policy for any intoxicating substances to ensure the highest level of safety and professionalism.

Frequently Asked Questions